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Our focus 2019–2022

“Stay home!” is a phrase we heard time and again during the pandemic. Never before have our homes taken such prominence. It has represented somewhere safe, comfortable and secure to weather the storm of the pandemic. Somewhere adaptable to our changing needs. Somewhere connected to our work, education, public services and to each other

‘Home’ has never meant more. But this isn't the case for everyone.

We have a vision of a Wales where good housing is a basic right for all.

Through our investment in new and existing homes, we help strengthen local economies: creating good quality jobs and supporting local businesses through our supply chains.

Across our businesses and our homes, we strive to be a low carbon sector - reducing our impact on the environment and actively seeking opportunities to reduce energy bills for tenants.

By providing accessible and supported housing, aids, adaptations and housing-related support, we help offer people a genuine choice about where they live. We help them to remain as independent as possible if their needs change, close to the people and places that matter most. Our members who provide registered social care services, including residential and nursing care, offer high-quality, person-centred care when people are unable to remain in their own home.

We are serious about change. As independent private organisations, that exist for public good, we are in it for the long term. You can read about our latest ideas for change here.

Our mission

Our mission is to enable our members to be brilliant. Our Corporate Plan 2019-22 focuses on the priorities which matter to them.

These include:

Influencing our member’s operating environment:

Our members are independent, not-for-profit organisations who strive to deliver affordable housing to meet demand while investing in communities. Our job is to ensure this continues. A favourable operating environment provides certainty, reduces risk and increases the opportunities to make good housing a basic right for all in Wales

Telling the sector’s story:

Telling a compelling story will be important if housing is to remain a key Government priority. A compelling story will also attract staff and board members to work for housing associations, increase public awareness of the impact that good housing can have and position the sector as a trusted and respected partner.

Equipping members to be fit for the future:

If we are going to achieve the vision of ‘a Wales where good housing is a basic right for all’, business as usual won’t cut it. To be fit for the future we need new ways of thinking and new ways of working. Our members are up for this challenge and we’ve seen a real appetite for collaboration to ensure we are a forward thinking, dynamic sector.

Delivering excellent member services:

We exist to support our brilliant members. Our services need to be relevant, add value and support them to do their job. They also need to represent excellent value for money. Our commercial activity, which includes sponsorship, exhibition, commercial membership and partnerships allows us to do even more. This is an important income stream for us and we will also continue to provide excellent services to our commercial partners.

Running a great member organisation:

Creating a more resourceful organisation that delivers excellent member services in the most efficient and effective way is paramount if we are going to achieve our strategic goals.

Members from Taff, Rhondda, Newydd, Pobl and Linc are featured in our film which tells our Corporate Plan 2019 – 2022 story.