Governance Conference 2026 - What you need to know

Need help before or during the event?

Email us at enquiries@chcymru.org.uk. A member of CHC staff will be at the registration desk throughout the conference to address any queries.

Getting there

CHC encourages sustainable travel to our events. Please see the information on "how to get there" below.

The event will be held at Wales Millennium Centre, Cardiff Bay, Bute Place, Cardiff CF10 5AL.

By bike

Cardiff Bay is connected to the city centre by the Taff Trail bike path: look for Taff Trail signs running along the river from opposite the Principality Stadium.

There are also bike lanes and footpaths running along the A4232 from Cardiff Bay Retail Park.

By train

Great Western Railway (GWR) run services between West Wales and London Paddington, stopping in Cardiff Central train station, and Transport for Wales (TFW) operate routes throughout Wales.

There is a regular train service every 12 minutes from Cardiff Queen Street station to the Bay which takes less than 5 minutes. Visit National Rail Enquiries to plan your train journey.

By boat

AquaBus run a s water bus service between Cardiff Castle and the Bay. The water bus runs from the city centre to the bay every hour, 11am - 5pm every day.

There is full wheelchair access to the boat, as well as stable access for feeble or elderly passengers.

By bus

Cardiff Bus operate several services to the Cardiff Bay area, and there is a bus stop in front of Wales Millennium Centre.

The BayCar connects with Cardiff city centre. Several other routes connect across the city. Visit the Cardiff Bus website to plan your journey.

By car

We are easy to reach from outside Cardiff via the M4 motorway. To get the most reliable directions, use postcode CF10 5AL with your Sat Nav device.

If travelling from the West, leave the M4 at junction 33 and join the A4232.

From the North, follow the A470 towards Cardiff and follow signs to Cardiff Bay.

From the East, leave the M4 at junction 29 and join the A48, following signs to Cardiff Bay and Wales Millennium Centre.

Need a taxi?

Call Veezu 02920 333 333, or download their app.

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Parking

There are several car parks in Cardiff Bay. Cardiff Bay Q-Park is located opposite Wales Millennium Centre on Pierhead Street, and is open 24 hours a day. Use CF10 4PH to reach the correct location.

You will need to order through the website, pay £5.00, and a QR code will then be sent to you for you to scan at the entrance and exit barriers. It is valid for 11 hours on the day of your order.

Q-Park Pierhead Street Car Park Map (opens in a new tab).

BOOK HERE

There are also car parks at the Red Dragon Centre, Mermaid Quay and Havannah Street.

Disabled Parking

Wales Millennium Centre has 17 indoor parking spaces for disabled visitors' vehicles which can be booked ahead of time, which are accessible from Pierhead Street on the side of the building. These must be booked ahead of time, please email lottie.wallond@chcymru.org.uk if you require an accessible parking spot.

Disabled car parking spots around Wales Millennium Centre (opens in a new tab)

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Accessibility

• The venue is fully accessible, but if you have any specific requirements, please get in touch ahead of the event.

• There is an induction loop available in the main room. Please look out for the signs on the seats indicating the best location to access this service. For any assistance, please ask a member of staff.
  

• A Welsh translator will be in attendance over the two days. Please feel free to make your contributions in the language you are most comfortable with.

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Celebrating diversity

At CHC, we are working hard to ensure our events not only reflect the diversity within our member housing associations and the communities they serve, but also celebrate it.

We are committed to providing spaces where all our delegates feel comfortable, valued and respected.

This includes designating spaces for religious practice and taking into consideration the needs of neurodiverse attendees.

Read on to find out how we are putting this into practice at our Governance Conference.

We are always learning and open to feedback, so if you have any comments, please do not hesitate to get in touch at enquiries@chcymru.org.uk

Ramadan Kareem!

This year's Governance conference will be taking place during the holy month of Ramadan. In light of this, we are committed to ensuring that all our Muslim colleagues feel supported and included throughout the event.

Local Mosques

The closest mosque is Noor ul Islam on Islamic Court, 17 Maria Street, Bute Town, Cardiff, CF10 5HH

Other options include:

• Madina Mosque, Lucas Street, CF24 4NZ

• Shah Jalal Mosque Cardiff, 19 Crwys Road, CF24 4NJ

• Dar-ul-Isra Mosque, Scout Hall, 21-23 Wyeverne Rd, Cardiff CF24 4BG

• Al-Manar Centre Trust, 2-4 Glynrhondda St, Cardiff CF24 4AN

• Cardiff Tawheed Centre, 22 Salisbury Rd, Cardiff CF24 4AD

Prayer/Quiet room

A prayer room is available on the Ground Floor (Glanfa area). Please speak to a member of the event team at the registration desk, who will be happy to take you to the room.

Catering

Catering will be served in the Awen bar. The COPR Lounge will be catering free and available for the comfort of those fasting. Signage will communicate this to delegates.

How can I support my colleagues observing Ramadan?

Don’t assume, communicate:

• Don’t be shy about asking Muslim colleagues if they will be observing Ramadan.

• Some people may choose not to take part – perhaps for medical reasons – as fasting is a personal choice.

• 'Ramadan Mubarak’ This means ‘Blessed Ramadan, may Ramadan bring us blessings’. It's the equivalent of saying Happy Ramadan and is the most popular and well-known greeting.

• 'Ramadan Kareem’ This means 'Have a generous Ramadan', wishing people many good rewards during the month.

Be considerate:

• Ramadan should not interfere with everyday tasks at work, but fasting co-workers may be tired or lacking energy during the day.

• If you are aware of colleagues who are fasting, be considerate when meeting up with them during the event, avoiding times when you are likely to be eating.

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Catering

Food and drinks will be served in Awen bar.

If you have any dietary requirements (vegetarian, vegan, halal, gluten free, dairy any allergies etc), please do let us know beforehand.

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Dress Code

Smart/Business

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Health and Safety

• Delegates have a duty to take reasonable care for their own safety when attending events and have a responsibility to ensure the safety of others if affected by their own activities.

• Delegates are not permitted to tamper or adjust any event equipment, fixture or furnishing without express permission from the organisers.

• Delegates are not permitted to enter any restricted area.

• Delegates will have access to a cloakroom space at in person events but are solely responsible for their own belongings.

• Delegates are expected to consume alcohol responsibly, and only when permitted as part of an in-person event.

• Delegates are not permitted to bring in any alcohol from outside the premises to any in-person event unless they have permission from the organisers.

• CHC accepts no responsibility for any injury or for the death of any person, while attending one of our events, unless such injury or death was occasioned by the negligence of CHC.

In the event of an emergency situation, please follow directions from the Wales Millennium Centre staff. Your cooperation is essential and will be appreciated.

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Code of Conduct

We kindly request that all event attendees adhere to our Code of Conduct

Purpose

The purpose of the code is to ensure that the experience of participants attending Community Housing Cymru (CHC) events is governed by principles of responsible and orderly conduct.

Scope

This code applies to delegates, CHC staff, commercial partners, exhibitors and any other persons attending conferences, seminars or meetings organised by CHC.

Code

CHC is committed to making its events productive and enjoyable for everyone, regardless of gender, sexual orientation, disability, physical appearance, race, nationality or belief. We will not tolerate harassment in any form. All delegates are expected to adhere to the following three main principles during an in person and virtual event:

• Those who attend CHC should behave in a responsible manner which will not bring the reputation of themselves, their own organisation, the housing association sector and/or CHC into disrepute

• Those attending CHC events will have respect for other delegates, exhibitors, speakers, workshop leaders, CHC staff and venue staff and other people within the vicinity of an event

• Those attending events will need to comply with any reasonable requests made by CHC or hotel staff managing and running the event.

Examples

Breaches of the code might include:

• Unwarranted disruption of sessions, workshops, dinner and other event activities

• Sexual, racial or other forms of harassment

• Threatening or violent behaviour

• Abusive language

• Abuse of alcohol or drugs

• Lewd behaviour

• A criminal act

Enforcement of the Code

CHC staff will take all reasonable steps to ensure compliance with the code and may seek the help of personnel from the same housing association or support from an appropriate authority if they feel the code is being breached. We will follow up any breaches of the code with appropriate action, which may include withdrawing the delegate from the event and/or informing the delegate’s organisation about the incident with action taken and details of any witnesses.

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Social media

We will share key highlights from the conference on our LinkedIn with the hashtag #CHCGov26

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Photography and video

• Photography and filming will be taking place throughout the day.
  
  
• Photos and videos will be used for Community Housing Cymru’s marketing and publicity materials, including being uploaded to our website and being used in other promotional activities. This includes the Internet, on social media (i.e. LinkedIn), and in any other promotional materials.
  
  
• A photographer from the venue will also be present. Any images used in WMC marketing will be approved by Community Housing Cymru prior to publication.
  
  
• If you indicated that you did not wish for your photo to be taken, you will be given a lanyard with a different colour. The venue photographer has also been made aware of these arrangements.
  
• You can also advise us of your preference on the day.
  
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