Governance and Risk Conference 2025 - What you need to know

Need help before or during the event?

Email us at enquiries@chcymru.org.uk. A member of CHC staff will be at the registration desk throughout the conference to address any queries.

Getting there

At CHC, we encourage sustainable travel to our events. Here are the best ways to reach the venue.

By bike

There’s external bike parking available outside the main entrance to Sbarc. Please note that the venue or CHC cannot accept responsibility for any loss or damage to bicycles that are stored there.

By train

Sbarc is only a 10-minute walk from Cathays train station. Check the map below for the quickest route.

There are regular train services from Cardiff Central to Cathays train station. You can plan your journey here.

By bus

There are several nearby bus stops on Maindy Road, Cathays Terrace and Albany Road, all with easy access to the Sbarc building. You can plan your journey here.

Parking

There is accessible parking available at the front of Sbarc for Blue Badge holders. Please let us know if you’d like a space, we’ll make sure one is available for you.

There is on-street pay and display parking along Maindy Road, and the surrounding area. You can use the MiPermit app (available on Google Play and the App Store) to pay for parking or call the number on the signage displayed by the parking bays. However, spaces are very limited and for a maximum of 5 hours, so we strongly recommend the use of public transport.

Need a taxi?

Call Veezu 02920 333 333, or download their app.

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Accessibility

• The venue is fully accessible, but if you have any specific requirements, please get in touch ahead of the event.

• An induction loop will be installed around the main stage area, making our events more accessible for hearing aid users. If you require any assistance, please ask a member of staff.
  

• A Welsh translator will be in attendance over the two days. Please feel free to make your contributions in the language you are most comfortable with.

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Celebrating diversity

At CHC, we are working hard to ensure our events not only reflect the diversity within our member housing associations and the communities they serve, but also celebrate it.

We are committed to providing spaces where all our delegates feel comfortable, valued and respected.

This includes designating spaces for religious practice and taking into consideration the needs of neurodiverse attendees.

Read on to find out how we are putting this into practice at our Governance Conference.

We are always learning and open to feedback, so if you have any comments, please do not hesitate to get in touch at enquiries@chcymru.org.uk

Ramadan Mubarak!

This year's Governance conference will be taking place during the holy month of Ramadan. In light of this, we are committed to ensuring that all our Muslim colleagues feel supported and included throughout the event.

Local Mosques

• Madina Mosque, Lucas Street, CF24 4NZ

• Shah Jalal Mosque Cardiff, 19 Crwys Road, CF24 4NJ

• Dar-ul-Isra Mosque, Scout Hall, 21-23 Wyeverne Rd, Cardiff CF24 4BG

• Al-Manar Centre Trust, 2-4 Glynrhondda St, Cardiff CF24 4AN

• Cardiff Tawheed Centre, 22 Salisbury Rd, Cardiff CF24 4AD

The above listed mosques are all within a 20 minute (or less) walking distance of the conference venue.

Prayer room

A prayer room is available at Sbarc for the duration of the conference. Please speak to a member of the event team at the registration desk, who will be happy to take you to the room. Dates will be provided later in the day, for those that may need to break their fast.

Catering

Catering is being provided right outside the main event space. The breakout area on the first floor will be catering free and available for the comfort of those fasting. Signage will communicate this to delegates.

How can I support my colleagues observing Ramadan?

Don’t assume, communicate:

• Don’t be shy about asking Muslim colleagues if they will be observing Ramadan.

• Some people may choose not to take part – perhaps for medical reasons – as fasting is a personal choice.

• 'Ramadan Mubarak’ This means ‘Blessed Ramadan, may Ramadan bring us blessings’. It's the equivalent of saying Happy Ramadan and is the most popular and well-known greeting.

• 'Ramadan Kareem’ This means 'Have a generous Ramadan', wishing people many good rewards during the month.

Be considerate:

• Ramadan should not interfere with everyday tasks at work, but fasting co-workers may be tired or lacking energy during the day.

• If you are aware of colleagues who are fasting, be considerate when meeting up with them during the event, avoiding times when you are likely to be eating.

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Quiet room

This room, labelled ‘family room’ and located on the ground floor, will be available throughout the conference for anyone that needs to step away from the hustle and bustle of the conference.

If you need space, please come find us at reception and we’ll take you to the room.

Please bear in mind this room will also be a meeting and phone call free zone. If you need to take an urgent work meeting, please let us know and we will do our best to guide you to a suitable space.

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Catering

Catering is being provided right outside the main event space.

If you have any dietary requirements (vegetarian, vegan, halal, gluten free, dairy any allergies etc), please do let us know beforehand.

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Dress Code

Smart/Business

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Health and Safety

• Delegates have a duty to take reasonable care for their own safety when attending events and have a responsibility to ensure the safety of others if affected by their own activities.

• Delegates are not permitted to tamper or adjust any event equipment, fixture or furnishing without express permission from the organisers.

• Delegates are not permitted to enter any restricted area.

• Delegates will have access to a cloakroom space at in person events but are solely responsible for their own belongings.

• Delegates are expected to consume alcohol responsibly, and only when permitted as part of an in-person event.

• Delegates are not permitted to bring in any alcohol from outside the premises to any in-person event unless they have permission from the organisers.

• CHC accepts no responsibility for any injury or for the death of any person, while attending one of our events, unless such injury or death was occasioned by the negligence of CHC.

In the event of an emergency situation, please follow directions from Techniquest staff. Your cooperation is essential and will be appreciated.

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Code of Conduct

We kindly request that all event attendees adhere to our Code of Conduct

Purpose

The purpose of the code is to ensure that the experience of participants attending Community Housing Cymru (CHC) events is governed by principles of responsible and orderly conduct.

Scope

This code applies to delegates, CHC staff, commercial partners, exhibitors and any other persons attending conferences, seminars or meetings organised by CHC.

Code

CHC is committed to making its events productive and enjoyable for everyone, regardless of gender, sexual orientation, disability, physical appearance, race, nationality or belief. We will not tolerate harassment in any form. All delegates are expected to adhere to the following three main principles during an in person and virtual event:

• Those who attend CHC should behave in a responsible manner which will not bring the reputation of themselves, their own organisation, the housing association sector and/or CHC into disrepute

• Those attending CHC events will have respect for other delegates, exhibitors, speakers, workshop leaders, CHC staff and venue staff and other people within the vicinity of an event

• Those attending events will need to comply with any reasonable requests made by CHC or hotel staff managing and running the event.

Examples

Breaches of the code might include:

• Unwarranted disruption of sessions, workshops, dinner and other event activities

• Sexual, racial or other forms of harassment

• Threatening or violent behaviour

• Abusive language

• Abuse of alcohol or drugs

• Lewd behaviour

• A criminal act

Enforcement of the Code

CHC staff will take all reasonable steps to ensure compliance with the code and may seek the help of personnel from the same housing association or support from an appropriate authority if they feel the code is being breached. We will follow up any breaches of the code with appropriate action, which may include withdrawing the delegate from the event and/or informing the delegate’s organisation about the incident with action taken and details of any witnesses.

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Social media

We will share key highlights from the conference on our LinkedIn and BBlue Sky with the hashtag #GovConf25.

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Photography and video

Photography and filming will be taking place over the 2 days.

All photos will be used solely for Community Housing Cymru’s marketing and publicity materials, including being uploaded to our website and being used in other promotional activities. This includes the Internet, on social media (i.e. LinkedIn and BlueSky), and in any other promotional materials.

Any information which we collect will not be passed on to any third party controllers and will only be used by Community Housing Cymru.

If you do not wish for your photo to be shared please advise a member of CHC staff.

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