Navigating the Welsh Language Standards: Transport for Wales' Journey

Join Lowri Joyce, Head of Welsh Language for Transport for Wales (TfW), for this informative session. Lowri has led Welsh language and culture at TfW since 2022, having previously worked in communications and engagement roles.

This session outlines how Transport for Wales has embedded the Welsh Language Standards across their organisation, strengthened bilingual services, improved customer experience, and ensured Cymraeg is treated no less favourably than English. Lowri will share the practical steps TfW took, the challenges they navigated, and the cultural shift that’s helping them deliver a truly bilingual transport network.