Bron Afon: People - Culture, literacy and policy: bringing everyone with you

How Bron Afon is bringing its workforce on the journey: AI policy creation that enables rather than restricts, AI literacy through the Bron Afon Digital & AI Academy, and leadership deliberately creating the culture and space for people to experiment, learn and fail safely with AI tools. Plus the honest conversation about workforce impact — how jobs will change and how roles pivot towards customer-facing work.

We will seek to help answer the following questions

• How do you write an AI policy that doesn't just say "no"?
• How do you build AI literacy beyond the tech team?
• How do you handle staff worried AI will take their jobs?