CHC's One Big Conference 2024

Day 1 - Thursday 4th July

***Draft agenda, subject to change***

09.15am Registration, networking and exhibition viewing

10:00am Introduction to Day One - Sian Lloyd, an experienced journalist and broadcaster, will be chairing our conference over the 2 days. Sian is a familiar face with viewers across the UK from presenting national programmes, including BBC Breakfast, BBC Crimewatch Roadshow and Panorama. She has also reported on some of the key moments in recent history as a senior news correspondent for the BBC network.

10:10am Keynote speaker - to be announced

Setting the scene for the conference, our keynote speaker will explore how we can think about inequality in the current economic and political climate, and whether the upcoming General Election could spur real action on inequalities that trickles down to Wales

10.45am Keynote Talk

Older People's Commissioner’s Office for Wales will be focussing on their work and how as a housing sector we can ensure that older people's voices are heard and acted upon.

11.00am Panel Session: Embracing diverse needs in the design and delivery of new homes

Good housing design creates places that everyone can call home.

As part of this, promoting feelings of safety and inclusion must be considered from the very inception of a development, involving everyone from architects and planners, through to the developers and the communities themselves.

This session will explore how social homes can be designed and delivered in a way that accommodates the different ways in which people experience the built environment.

Confirmed panellists:

• Helena Herklots/Rachel Bowen - Older People's Commissioner for Wales
• Gemma Clissett, Lovell

11.30am Coffee Break

12.00pm Workshops (Confirmed): A choice of 5 workshops including:

Work on housing refugees and asylum seekers - Joy Kent, Founding director of Joy Unltd. (This workshop will be repeated during PM session)

How can we build better? The opportunities for MMC in Wales - Trina Chakravati, 'Building Better'

A tenant focussed approach to disrepair services - Serena Jones, Coastal Housing Group (This workshop will be repeated during PM session) Hear how following a ‘systems thinking’ approach to the repairs process has affected overall repair complaints and disrepair claims.

Improving mental wellbeing through self employment ventures for tenants - Karen Davies - Founder and Chief Executive, Purple Shoots Come along to find out how the sector can provide support and encouragement for tenants looking to commence self employment ventures and ultimately, the social impact this brings.

1:00pm Lunch

2:00pm Workshops (Confirmed): a choice of 5 sessions including:

Work on housing refugees and asylum seekers - Joy Kent, Founding director of Joy Unltd.

A tenant focussed approach to disrepair services - Serena Jones, Coastal Housing Association

Did you miss out this morning? Another chance to hear how following a ‘systems thinking’ approach to the repairs process has affected overall repair complaints and disrepair claims.

Nature and us - delivering for our natural environment now and in the future, Natural Resources Wales

3:00pm Coffee Break

3.30pm Panel Session

4:00pm Confirmed Keynote Speaker - RT Hon Stuart Lawrence, Campaigner, Media Commentator and former trustee of the Stephen Lawrence Foundation

Stuart will be sharing his own story and his family’s experience of racism and institutional bias. He will be talking about how to tackle the realities of grief and trauma, what he learned on how to remain resilient when times are tough and how to harness the good in yourself and others to create the change you want to see.

His book “Silence is Not An Option: You Can Impact The World For Change”, strives to ensure that the young people of today understand the consequences of their actions and importance of inclusion through preaching tolerance and celebrating difference.

4:30pm Chair's closing reflections, Sian Lloyd

6.00pm Drinks reception, followed by dinner

Day 2 - Friday 5th July

9.00am Registration, networking and exhibition viewing

9.30am Introduction to day two - Sian Lloyd

9.45am Keynote Speaker - to be announced

10.30am Workshops (Confirmed) - a choice of 5 workshops including:

Mapping inequalities in loneliness - Josh Coles-Riley, Research associate, Wales Centre for Public Policy

A chance to hear about groundbreaking research from the Wales Centre for Public Policy on loneliness inequalities, including:

• How and why loneliness disproportionately affects marginalised groups.

• What the findings mean for housing and support and explore what changes are needed to better tackle loneliness inequalities.

Reaching customers in vulnerable circumstances - Johann Van Dyke - Public affairs manager, Smart Energy GB

Learn how Smart Energy GB engages with their customers with a range of individual personal circumstances as well as insight into general energy attitudes in social housing Wales and what learnings can be taken from the private rented sector.

11.30am Coffee Break

12:00pm Talking Shop - to be confirmed

12:45pm Lunch

1.45pm Keynote speaker - to be announced

2.15pm Panel Session - to be confirmed

2.45pm Chair reflections and close