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Session 2: Creating the Right Culture

Time: 12:00 – 17:00
Date: Wednesday 23rd October
Venue: Glyndwr University, Mold Road, Wrexham, LL11 2AW

Confirmed Speakers:

Neil Almond, Director of 91 Untold

Kit Wilson, Head of Transformation, Welsh Water

Collaboration, openness and transparency are key when it comes to successful transformation. Linking like-minded people, challenging, collaborating and sharing progress, challenges and ideas will help you build a culture where change not only flourishes, but becomes really sustainable. Linked closely to our first workshop on leadership and vision, leadership must be prepared to challenge and be challenged, be resilient and flexible, make difficult decisions and focus on delivery. It is this leadership which leads to cultural change.


  • Understand what is meant by ‘working out loud’ and how it can shift your culture.
  • Explore how small changes can become big culture shifts.
  • Recognise the role of communications, internally and externally in building your culture.
  • Provide an overview on how to challenge and be challenged to continuously improve.

Workshop 1: What’s Your Vision?

Friday 13 September 2019

Hugh James, Two Central Square, Cardiff, CF10 1FS

Workshop 2: Creating the Right Culture

Wednesday 23 October 2019

Glyndwr University, Mold Road, Wrexham, LL11 2AW

Workshop 3: Customer – Understanding User Needs

Thursday 28 November 2019

The National Trust, Aberdulais Falls, Neath SA10 8EU

Workshop 4: What about Technology?

Friday 17 January 2020

Tramshed Tech, Pendyris St, Cardiff CF11 6BH