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Workshop 4: What about Technology?

Time: 9:00 – 14:00
Date: Friday 17th January 2020 – Half-day Workshop
Venue: Tramshed Tech, Pendyris St, Cardiff, CF11 6BH

Confirmed Speakers:

Carole Glasworthy, Director of Transformation, Halton Housing

Additonal speakers TBC

You know why you’re transforming, you have the right culture and you understand what your tenants need and have the data and evidence to understand the problems you need to solve.

Now is the time to understand how technology can support your transformation. Our fourth and final transformation workshop will consider how to exploit advances in technology to provide excellent services to your tenants and colleagues. Join us to explore how technology supports your business and your users.

Purpose:

  1. Understand how creating a culture and capability focused on continuous improvement leads to technology choices that support user need
  2. Understand how to evaluate what technology and tools you need now and in the future to transform
  3. Provide an overview of how services can be developed using open architecture solutions and API driven technologies.

Workshop 1: What’s Your Vision?

Friday 13 September 2019
9:00–14:00

Hugh James, Two Central Square, Cardiff, CF10 1FS

Workshop 2: Creating the Right Culture

Wednesday 23 October 2019
12:00–17:00

Glyndwr University, Mold Road, Wrexham, LL11 2AW

Workshop 3: Customer – Understanding User Needs

Thursday 28 November 2019
9:00–14:00

The National Trust, Aberdulais Falls, Neath SA10 8EU

Workshop 4: What about Technology?

Friday 17 January 2020
9:00–14:00

Tramshed Tech, Pendyris St, Cardiff CF11 6BH