Forthcoming Training

Learning and Development with CHC

As an Agored Cymru Accredited Centre we offer a range of opportunities to help you with your job and career development.          

Agored Cymru is the Welsh awarding body of choice for education and training providers in Wales.  It has more than 30 years of experience and expertise in developing qualifications and supporting learning, assessment and verification in Wales.

CHC has also developed its own ‘training toolkit’ specifically designed for housing staff.

Our trainers are handpicked and have the expertise to help you get the most out of your training session.

We leave nothing to chance and continually review their performance and your feedback so that our Learning and Development programme fits your needs now and in the future.  

Our training sessions are tailored to your requirements and are offered at affordable prices in convenient locations.  We can also provide Learning and Development programmes specifically designed for your business delivered in-house at your premises. Our in-house courses can provide a cost-efficient way of training a large group, and content can be more tailored to your specific environment and can ensure consistency of knowledge and learning across the group. If you'd like to enquire about an in-house training course, please contact Lesley-Smith@chcymru.org.uk

 

Coming up….

4246 - Dealing with Substance Misusing Clients in the Housing Sector

Date:09:30 24 October 2017 until: 16:30 24 October 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:

Substance misusing tenants can cost your organisation thousands of pounds each year through arrears, damage to property and in extreme cases raids by police if they suspect that drug dealing is taking place. This course helps staff to identify how to act within the law and...

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4231 - Customer Service Skills / Sgiliau Gwasanaeth Cwsmeriaid

Date:09:00 8 November 2017 until: 16:00 8 November 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:

Housing Associations across Wales are seeing a vast increase in the amount of contact they are having with their tenants. This is due to the implementation of universal credit and the lowering of the benefit cap, and therefore the focus of customer service is now more...

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4254 - Housing Law / Cyfraith Tai

Date:10:00 22 November 2017 until: 16:00 22 November 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

TARGET GROUP:

This course is essential for all staff who work in the housing sector who need to increase their knowledge of housing law or want a refresher.

FOCUS:

Occupancy agreements – the different types of agreements and how / why are they different? When can each specific agreement be used?...

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4258 - An Introduction to Housing Associations / Cyflwyniad i Gymdeithasau Tai

Date:09:30 29 November 2017 until: 16:30 29 November 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND
Staff or committee members who have recently joined a housing association can find the wide range of policies, regulations and jargon a minefield.  This course will help to simplify the role and activities of housing associations as well as de-mystifying some of the jargon.

...

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Getting ready for General Data Protection Regulation (GDPR) / Paratoi ar gyfer Rheoliad Diogelu Data

Date:13:00 6 December 2017 until: 16:00 6 December 2017

Event Type: Training

Venue: CHC offices

Training Type: General

Agenda:

1:00    Lunch and refreshments

1:30    What to expect & when:

Information Commissioner’s Office

2:15    From a legal perspective:

An interactive session about the practicalities to ensure compliance.

Stephen Thompson, Darwin Gray

3:45    Q&A

 

1:00    Cinio

1:30    Beth i'w...

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