Forthcoming Training

Learning and Development with CHC

As an Agored Cymru Accredited Centre we offer a range of opportunities to help you with your job and career development.          

Agored Cymru is the Welsh awarding body of choice for education and training providers in Wales.  It has more than 30 years of experience and expertise in developing qualifications and supporting learning, assessment and verification in Wales.

CHC has also developed its own ‘training toolkit’ specifically designed for housing staff.

Our trainers are handpicked and have the expertise to help you get the most out of your training session.

We leave nothing to chance and continually review their performance and your feedback so that our Learning and Development programme fits your needs now and in the future.  

Our training sessions are tailored to your requirements and are offered at affordable prices in convenient locations.  We can also provide Learning and Development programmes specifically designed for your business delivered in-house at your premises. Our in-house courses can provide a cost-efficient way of training a large group, and content can be more tailored to your specific environment and can ensure consistency of knowledge and learning across the group. If you'd like to enquire about an in-house training course, please contact Lesley-Smith@chcymru.org.uk

 

Coming up….

4246 - Dealing with Substance Misusing Clients in the Housing Sector

Date:09:30 12 September 2017 until: 16:30 12 September 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:

Substance misusing tenants can cost your organisation thousands of pounds each year through arrears, damage to property and in extreme cases raids by police if they suspect that drug dealing is taking place. This course helps staff to identify how to act within the law and...

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4255 - Giving Evidence in Court / Rhoi Tystiolaeth Mewn Llys

Date:10:00 13 September 2017 until: 16:30 13 September 2017

Event Type: Training

Venue: Court Colman Manor, Bridgend, CF31 4NG

Training Type: General

LET’S GET PRACTICAL: A series of original, on location workshops, that will provide you with skills you can put into practice every day

EPISODE 1: GIVING EVIDENCE IN COURT - It is important that anyone appearing in either a Civil or Criminal Court has the confidence to give their evidence fairly...

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4253 - Towards a Bilingual Society in Wales / Tuag at Gymdeithas Ddwyieithog yng Nghymru

Date:09:30 22 September 2017 until: 16:30 22 September 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

Did you know that Welsh was once spoken in most of Britain and that it is one of the earliest written languages in Europe?  Find out more about why it went into decline and what is being done to promote a truly bilingual Wales in the 21st Century.

Key Benefits are:-

Learning about the history of...

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4251 - Protection of Vulnerable Adults / Diogelu Oedolion Agored i Niwed

Date:09:30 28 September 2017 until: 16:30 28 September 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:
The course will give participants an understanding of the principles of POVA guidance and legislative background.  It will assist staff in understanding their role in the protection of vulnerable adults and how the process works.

TARGET GROUP:
Staff involved in the...

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4252 - Repairs for Non Technical Staff / Atgyweiriadau ar gyfer staff heb fod yn staff technegol

Date:09:30 16 October 2017 until: 16:30 16 October 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND
If you are a non-technical person involved in any aspect of your organisation’s repairs and maintenance service this course is for you.  The course will reinforce your knowledge of the legal responsibilities for repairs and also give you greater confidence in dealing with the...

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2242 - Dignity at Work:  Planning for the festive season

Date:12:30 25 October 2017 until: 15:30 25 October 2017

Event Type: Training

Venue: Community Housing Cymru, 2 Ocean Way, Cardiff. CF24 5TG

Training Type: General

Dignity at Work: Planning for the Festive Season

12.30  -   Lunch and networking
1.10    -   Session starts
2.15    -   Coffee and Networking
2.30    -   Employment Law Surgery
3.15    -   End of session

First delegate place is £35.00, additional places are £25.00...

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4231 - Customer Service Skills / Sgiliau Gwasanaeth Cwsmeriaid

Date:09:00 8 November 2017 until: 16:00 8 November 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:

Housing Associations across Wales are seeing a vast increase in the amount of contact they are having with their tenants. This is due to the implementation of universal credit and the lowering of the benefit cap, and therefore the focus of customer service is now more...

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4254 - Housing Law / Cyfraith Tai

Date:10:00 22 November 2017 until: 16:00 22 November 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

TARGET GROUP:

This course is essential for all staff who work in the housing sector who need to increase their knowledge of housing law or want a refresher.

FOCUS:

Occupancy agreements – the different types of agreements and how / why are they different? When can each specific agreement be used?...

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