Terms and Conditions

If you wish to cancel our terms and conditions are:-

Conferences and Training events

14 days or more before event : No charge.

Between 8 and 14 days before event : 50% of total fee payable.

Less than 8 days before the event : Full fee payable.

Registered delegates who do not attend the event : Full fee payable.

Strategic Delivery Groups

Paid events - Cancellation of booking must be advised at least 48 hours before the event or full fee will be payable. 

Free events - Cancellation of booking must be advised at least 48 hours before the event or a £15 charge will be payable.