Forthcoming Training

Learning and Development with CHC

As an Agored Cymru Accredited Centre we offer a range of opportunities to help you with your job and career development.          

Agored Cymru is the Welsh awarding body of choice for education and training providers in Wales.  It has more than 30 years of experience and expertise in developing qualifications and supporting learning, assessment and verification in Wales.

CHC has also developed its own ‘training toolkit’ specifically designed for housing staff.

Our trainers are handpicked and have the expertise to help you get the most out of your training session.

We leave nothing to chance and continually review their performance and your feedback so that our Learning and Development programme fits your needs now and in the future.  

Our training sessions are tailored to your requirements and are offered at affordable prices in convenient locations.  We can also provide Learning and Development programmes specifically designed for your business delivered in-house at your premises. Our in-house courses can provide a cost-efficient way of training a large group, and content can be more tailored to your specific environment and can ensure consistency of knowledge and learning across the group. If you'd like to enquire about an in-house training course, please contact Lesley-Smith@chcymru.org.uk

 

Coming up….

4243 - Towards a Bilingual Society in Wales / Tuag at Gymdeithas Ddwyieithog yng Nghymru

Date:09:00 10 May 2017 until: 17:00 10 May 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

Did you know that Welsh was once spoken in most of Britain and that it is one of the earliest written languages in Europe?  Find out more about why it went into decline and what is being done to promote a truly bilingual Wales in the 21st Century.

Key Benefits are:-

Learning about the history of...

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4234 - Protection of Vulnerable Adults

Date:09:00 11 May 2017 until: 17:00 11 May 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:
The course will give participants an understanding of the principles of POVA guidance and legislative background.  It will assist staff in understanding their role in the protection of vulnerable adults and how the process works.

TARGET GROUP:
Staff involved in the...

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4237 - Equality & Diversity

Date:09:00 18 May 2017 until: 17:00 18 May 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND
This one-day training and awareness event introduces ‘equality and diversity’ through a variety of interactive sessions.

TARGET GROUP
For all staff awareness raising in respect of Equality Act, behaviours and responsibilities.

COURSE AIMS
Delegates will learn to identify and...

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4240 - Repairs for Non Technical Staff

Date:09:30 23 May 2017 until: 17:00 23 May 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND
If you are a non-technical person involved in any aspect of your organisation’s repairs and maintenance service this course is for you.  The course will reinforce your knowledge of the legal responsibilities for repairs and also give you greater confidence in dealing with the...

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4246 - Working with Substance Using Clients

Date:09:00 15 June 2017 until: 11:00 15 June 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:
This course will help front line staff understand how people react under the influence of alcohol and other drugs.  It will provide constructive suggestions on how to communicate effectively in such situations, and how to deal with difficult situations.

TARGET GROUP:
Front...

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4231 - Customer Service Skills

Date:09:00 6 July 2017 until: 16:00 6 July 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:
Looking after customers, seeing them as individuals, and trying to understand their needs, is the single most important element in maintaining a successful business.  Too often customer care is low on the list of priorities in many organisations instead of being up there on...

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2241 - Having Difficult Conversations

Date:12:30 12 July 2017 until: 15:30 12 July 2017

Event Type: Training

Venue: Community Housing Cymru, 2 Ocean Way, Cardiff. CF24 5TG

Training Type: General

Having Difficult Conversations

12.30  -   Lunch and networking
1.10    -   Session starts
2.15    -   Coffee and Networking
2.30    -   Employment Law Surgery
3.15    -   End of session

First delegate place is £35.00, additional places are £25.00...

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4249 - An Introduction to Housing Associations

Date:09:00 13 July 2017 until: 17:00 13 July 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND
Staff or committee members who have recently joined a housing association can find the wide range of policies, regulations and jargon a minefield.  This course will help to simplify the role and activities of housing associations as well as de-mystifying some of the jargon.

...

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4227 - Hoarding & Clutter Awareness

Date:09:15 20 July 2017 until: 16:30 20 July 2017

Event Type: Training

Venue: CHC offices, Cardiff

Training Type: General

WHY YOU SHOULD ATTEND:
Hoarding behaviours and cluttered environments pose high levels of risk to occupants, family members, neighbours, statutory and community services.   Cases of hoarding can be complex and are not always easily resolved; therefore holistic interventions, responses and...

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2242 - Dignity at Work:  Planning for the festive season

Date:12:30 25 October 2017 until: 15:30 25 October 2017

Event Type: Training

Venue: Community Housing Cymru, 2 Ocean Way, Cardiff. CF24 5TG

Training Type: General

Dignity at Work: Planning for the Festive Season

12.30  -   Lunch and networking
1.10    -   Session starts
2.15    -   Coffee and Networking
2.30    -   Employment Law Surgery
3.15    -   End of session

First delegate place is £35.00, additional places are £25.00...

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