Phillipa Knowles

Director of Resources and Organisational Development 

Tel: 029 2067 4813



What are your main responsibilities at CHC?

I am responsible for ensuring that efficient, high quality, responsive central services are delivered to Group members. This covers the service areas of Human Resources, Finance, IT, Communications and Administration. I am also the CHC representative on both the HR and IT networks which meet on a quarterly basis.   

What is the best thing about working at CHC?

CHC = Community Housing Cymru – but for me it also stands for Culture, Happiness and Commitment.  There is a great culture at CHC (open, honest, hardworking, positive and can do attitude, family friendly, inspirational …) which leads to an organisation that has happy and committed staff – and these are the best things about working at CHC.

If you could be a superhero, who would you be and why?

It’s got to be Wonder Woman – there aren’t that many women superheroes are there? Why? Well there’s the outfit, the theme tune, the hair and the gold crown and those red boots – forget about the superpowers!

Who do you most admire?

This is a toughie – it changes.  I have utmost respect for Eddie Izzard last year.  He ran 43 marathons in 51 days for charity with no previous running experience. Running one marathon is hell – but to run 43 (which must have been mentally as well as physically challenging) – in all weathers, across the UK was a tremendous achievement.

What is the first album / CD you bought?

It was one of those chart compilations – way before the Now albums – I think it was called Chart Hits 1982 – and it had such delights on it as Kids in America – Kim Wilde and Don't You Want Me by the Human League.

What has been your proudest moment in your life so far?

There are so many - winning a bronze medal at the Commonwealth Games at Judo and seeing my parents’ faces as I was standing on the rostrum, completing three London Marathons, becoming a mum and seeing Regan develop into a bright, funny and loving boy, seeing him win a medal at his first judo competition … and hopefully lots more to come.  

If you could have dinner with one famous person, dead or alive, who would it be and why?

Not a profound or deep choice – but Harry Hill -  because he makes me laugh!

Describe yourself in three words.

Hardworking, sporty and caring.