Fighting knife crime

Housing associations in Wales don’t just build homes. They work in partnerships with other organisations to make communities sustainable, safer and better to live in.  Ria Gibbs, Community Involvement Officer at Bron Afon, met...

A fresh start for the tenants of Greenwood Close

Homes for Wales was a 2015-2016 election campaign run by a coalition of organisations and led by CHC to end the housing crisis and build a stronger Wales. Since then, lots of new homes...

Housing then and now

Angela first started working in housing in 1981, over the last 38 years, she has seen housing associations adapt to meet the needs of tenants. She shares her story: “I first starting working in...

Social Housing: How can we do more?

Bore da pawb a croeso cynnes i’r gynhadledd. I’m delighted to see so many of our members, commercial members and other partners have joined us at annual conference this year. Our event this year...

New to the housing sector

Before I began working with CHC, I had no idea just how broad the housing sector really is – especially here in Wales. From an outsider perspective, I would never have realised the sheer...

Meet the team: Bethan Proctor

What is your name? Bethan Proctor What do you do? I work at Community Housing Cymru (CHC) the membership body for Housing Associations in Wales. I am the new Policy and External Affairs Manager....

Universal Credit six years on

As the battle for the governance of the UK continues for the next four weeks, we are calling on all parties to prioritise welfare in their plans for government, particularly reducing the waiting time...

Every department needs to understand the importance of the customer

Alex Wotton is Principal Service Designer at cxpartners, a design consultancy focused on helping companies become truly customer-centred. He tells us how he can help housing associations understand their customer better at our third...

Top Tips for Designing Well

Not every comms team has the resources to have an in-house designer or creative, which can lead to less efficient workflows and less engaging communications with tenants. This skills gap can be hard to...